Bonne Maman Reviews
Based on 3 customer reviews from our shopper community, Bonne Maman's overall rating is 3.67 out of 5 stars and 67% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
3 Reviews
Overall Rating
5 Stars
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4 Stars
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3 Stars
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2 Stars
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1 Star
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Good Value
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Price & Quality
0.0
Shipping & Delivery
0.0
Customer Service
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Return Policy
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All Reviews (3)
AlexisHicks
December 31, 2020
"Disappointing jam, then disappoinging, uninterested, customer service."
I bought a jar of their Cherry Preserves, that turned out to be nothing but jelly. I emailed them, and got a reply - over a month later - asking me for details from the jar, and an offer to send me a coupon for a free jar - the very least I might have hoped for. I wrote back that the jar was long gone. I never heard from them after that.
While I understand that there can be rare issues with quality control, I found the non-response of their customer services surprisingly poor. And I find that it has influenced my opinion of the company and its products.
While I understand that there can be rare issues with quality control, I found the non-response of their customer services surprisingly poor. And I find that it has influenced my opinion of the company and its products.
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